HCP Packaging Privacy Policy

 

We are committed to:

• Processing your data in accordance with this privacy policy.

• Processing your personal data in accordance with the Data Protection Act 1998.

• Processing your individual or corporate subscriber data in accordance with the Privacy and Electronic Communications (EC Directive) Regulations 2003.

 

How we obtain customer data

We may obtain your data in the following ways:-

 

HCP Packaging website

• Information that you provide by filling in forms on our website www.hcpackaging.com. This includes information provided at the time of registering an enquiry, subscribing to our service, posting material or requesting further services. We may also ask you for information when you report a problem with our website.

• If you contact us, via the website or email, we may keep a record of that correspondence.

 

Exhibitions

If you give HCP representatives your business card, the information on this card will be captured and stored on HCP Packaging’s database. You will receive communication offering you the opportunity to Opt-in and receive HCP marketing and product information.

 

Orders

If you have done business with HCP Packaging before 25th May and you have not selected to opt-in to receive marketing materials from us, your information will still be stored on a secure server. You will not receive marketing communication unless you have responded to our ‘opt-in’ email or instructed us to do so in writing.

New business contacts will be sent an ‘opt-in’ email to specify which areas of our marketing you give us permission to receive. All e-marketing provides the opportunity to opt-out at any time.

 

What do we use your data for

Personal information submitted to us via the HCP website or to an HCP office will be used for the purposes specified in this privacy policy or in relevant parts of the website.

We may use your personal information to:

• Enable your use of the services available on the website.

• Send you email notifications which you have specifically requested.

• Send to you our newsletter and other marketing communications relating to our business which we think may be of interest to you by post or, where you have specifically agreed to this, by email or similar technology (you can inform us at any time if you no longer require marketing communications).

• Deal with enquiries and complaints made by or about you relating to the website.

 

Legal

We may use your data for the purposes of enforcing any orders from you, and for the purposes of dealing with fraud and complying with any legal obligations applicable to us.

 

Data Security

We may use your data for the purposes of enforcing any orders from you, and for the purposes of dealing with fraud and complying with any legal obligations applicable to us.

• Where your data is stored
We securely store your data primarily at the HCP Packaging UK office for marketing purposes. The data is also stored on our servers that are within HCP Packaging offices world-wide.

• Security Measures
We are firmly committed to data security and we aim to follow good industry practice in relation to the prevention of unauthorised access to your data stored in our systems, including using password-protected servers.

• Keeping your data secure
Sending information over the internet is generally not completely secure, and we can’t guarantee the security of your data while it’s in transit.

Any data you send is at your own risk.

We have procedures and security features in place to keep your data secure once we receive it.

• Accuracy and Updating Information
You can amend any inaccuracies by contacting us via post or email and request that we update, modify or delete any personal information that is no longer accurate or up-to-date.

 

Rights of Individuals

In accordance with applicable laws you have the right to the following:

• Access to Your Data
The law gives you a right to be told what personal data we hold about you, subject to certain limitations. Contact This e-mail address is being protected from spambots. You need JavaScript enabled to view it. for all data requests.

• Stopping Marketing
If we are sending you marketing communications using your data, the law gives you a right to ask us to stop doing this.

• Re-subscribe Marketing
If you have unsubscribed or opted- out of HCP Packaging marketing, you will need to contact your HCP representative or email This e-mail address is being protected from spambots. You need JavaScript enabled to view it. to confirm that you wish to be put back on the mailing list.

• Damage and Distress
The law gives you a right to ask us to stop using your data for any purpose, where that purpose is causing you unwarranted substantial damage or distress; and the law gives you a right to claim compensation for damage suffered if we breach the law.

• Changes to Your Information
You have the right to ask for the rectification, erasure or blocking of any of your data which is inaccurate.

 

Changes to this Privacy Policy

We may change this privacy policy at any time inline with data protection laws and will update this page accordingly. You should therefore periodically visit this web page to check our current policy.

 

Contact

If you have any questions about this privacy policy or our treatment of your personal information, please write to us by email to This e-mail address is being protected from spambots. You need JavaScript enabled to view it. or by post to Tayfield House, 38 Poole Road, Westbourne, Bournemouth, Dorset, BH4 9DW.

 

Data Controller

The data controller responsible in respect of the information collected on this website is HCP Packaging Ltd.